Select Page

Customer Experience Pulse

Evaluate your supplier now and see how others have evaluated theirs!

Are you in a decision making role in a company? Do you have suppliers or a supplier network characterized by close or strategic co-operation?

Take a five-minute survey  and evaluate the customer or purchasing experience provided by your supplier! Completing the survey gives you a view of the customer and purchasing experience of the supplier’s business field. 

You can also get a customized report where you see how your experience of your supplier compares with experience of others

WHAT’S IN IT FOR ME?

By completing the survey you will gain immediate access to CX Pulse online report which offers a live view of customer and purchasing experiences (including NPS) across different services and industries.

Evaluate your supplier now and see how others have evaluated theirs!

You will also have the option to order a free customized report where you see how your experience of your supplier compares with others’ experience of their suppliers.

See how qualitative experience gets transformed into measurable data and a comparable format.

Evaluate your suppliers

Logistics

Do you purchase from logistics companies? Share your experience about them and access data on how others have experienced theirs!

Maintenance

 Working closely with a maintenance and facility services supplier? Evaluate your supplier and see how other company decision-makers assessed theirs.

IT

Do you purchase from IT companies? Share your experience about them and access data on how others have experienced theirs!

HR & Well-being

Collaborating with recruiting companies or occupational welfare services? Evaluate their performance to access a view on  how others have assessed their suppliers.

Sales, Marketing & Communications

Do you purchase from sales or marketing companies? Share your experience about them and access data on how others have experienced theirs!

Other professional services

Do you work together with legal services, management consultancy companies or other professionals? Share your insights!

JOIN THE PULSE!

Join the CX Pulse Community to get useful insights and data reports about customer experience for free. 

WHO WE ARE

CX Pulse is a crowdsourcing platform powered by Funnel. With a strong expertise of measuring customer experience within B2B market we have recognized a need for a wider benchmark data. This is why we at Funnel want to provide businesses with reliable, real-time information about how different business fields rate customer experience.

Funnel specializes in measuring and developing B2B customer experience. We increase our customers’ sales and accounts as well as improve leadership functions and operating models.

Our work is based on listening to customers and gathering customer insight – thorough interpretation enables leveraging this acquired knowledge into our customers’ businesses. Visit our home page at funnel.fi

Share this page with your friends and colleagues: